Comprehensive maintenance ensuring your systems deliver clean water for decades
Comprehensive support ensuring continuous operation
Regular servicing to prevent issues before they occur
Round-the-clock assistance for critical issues
Continuous tracking of system health and efficiency
Regular testing ensuring water quality standards
Industry-leading warranty protection for peace of mind
| Component | Standard Warranty | Extended Warranty |
|---|---|---|
| Filtration System | 1 year | Up to 4 years |
| UV Sterilizer | 1 year | Up to 4 years |
| Sensors | 1 year | Up to 4 years |
| Pumps & Motors | 1 years | Up to 4 years |
Committed response times based on issue severity
| Severity | Description | Response Time | Resolution Target |
|---|---|---|---|
| Critical | Complete system failure | 12 hours | 24 hours |
| High | Major component failure | 24 hours | 48 hours |
| Medium | Performance degradation | 48 hours | 5 days |
| Low | Minor issues/optimization | 72 hours | 14 days |