Terms of Service

1. Agreement to Terms

These Terms of Service constitute a legally binding agreement between you and Sri Vasavi Technologies & Infrastructure Pvt Ltd (operating as "Rigo") concerning your access to and use of our website and services. By accessing or using our services, you agree to be bound by these Terms.

2. Our Services

Rigo provides water filtration systems, CSR partnership programs, community water solutions, and related services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.

3. User Accounts

When you create an account with us, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access
• Not transfer your account to any other person without our permission

4. Products and Services

All products and services are subject to availability. We reserve the right to:

• Limit quantities of any products or services
• Discontinue any product or service at any time
• Refuse service to anyone for any reason
• Change product specifications and pricing without notice

5. Pricing and Payment

All prices are in Indian Rupees (INR) unless otherwise specified. Payment terms include:

• Prices are subject to change without notice
• Payment is required at the time of purchase unless credit terms are agreed
• All fees are non-refundable unless otherwise stated
• We accept payment methods as specified on our website
• You are responsible for all applicable taxes

6. Warranty and Maintenance

Our water filtration systems come with a warranty as specified in the product documentation. Maintenance services are provided as per the Annual Maintenance Contract (AMC) terms agreed upon at the time of purchase. Warranty terms may vary by product and will be clearly communicated at the time of sale.

7. Intellectual Property Rights

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Sri Vasavi Technologies & Infrastructure Pvt Ltd and is protected by intellectual property laws. You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or branding without authorization
• Reverse engineer or decompile any software
• Create derivative works based on our content

8. User Conduct

You agree not to:

• Use our services for any unlawful purpose
• Transmit any harmful code or malware
• Interfere with the security or operation of our services
• Impersonate any person or entity
• Harass, abuse, or harm other users
• Collect user information without consent

9. Limitation of Liability

To the maximum extent permitted by law, Sri Vasavi Technologies & Infrastructure Pvt Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount paid by you for the services in the twelve months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Sri Vasavi Technologies & Infrastructure Pvt Ltd, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your violation of these Terms or your use of our services.

11. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use our services will immediately cease.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website. Your continued use of our services after such changes constitutes acceptance of the modified Terms.

14. Contact Information

If you have any questions about these Terms of Service, please contact us: